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Beschreibung: A customer service representative navigates a conversation with a client who is unsatisfied.

Potenzielle Verwendung: To identify and address the emotional needs of the client for better service outcomes.

Beschreibung: A therapist helps a patient express their feelings during a session.

Potenzielle Verwendung: To facilitate emotional expression and understanding in therapy.

Beschreibung: A negotiation team works on a deal that has stalled due to misunderstandings.

Potenzielle Verwendung: To empathize and align with the emotional state of the opposing party to foster solutions.

Beschreibung: A teacher interacts with students who are experiencing stress.

Potenzielle Verwendung: To create a safe emotional environment for students to express concerns.

Beschreibung: Friends comforting each other after a difficult event.

Potenzielle Verwendung: To strengthen interpersonal relationships through emotional understanding.