Refund Policy for Flux AI Image Generator

Completed purchases are generally non-refundable except where required by law. We may approve a refund after review if the same order was charged more than once, a charge was unauthorized, purchased Credits were not delivered after payment was confirmed, or a verified service defect made the purchased service unusable and we could not restore it. Approval is not automatic. Where supported, an approved refund is returned through the original payment method.

Credits are not deducted when a request is rejected before the charging transaction, including invalid input, failed authorization, insufficient balance, or another pre-submission validation failure. If the debit and local task cannot be created together, the transaction is rolled back. After a task is accepted, Credits allocated to an output are returned when that output reaches a terminal failure before producing a usable result because provider submission fails, the provider reports a terminal error, or the service times out and marks the output failed. For multi-output tasks, only the Credits allocated to failed outputs are returned. Returns are recorded in the Credits ledger and may take a short time to appear.

No refund or Credit return is provided for successfully completed outputs, subjective dissatisfaction with a generated result, incorrect prompts or user-supplied files, deleting an output or account, changing your mind after processing begins, delays while a task remains pending, violations of our terms, expired promotional or subscription Credits, or unused Credits after a subscription is canceled or expires. Canceling a subscription stops future renewals but does not refund the current or prior billing periods. If a payment is refunded or disputed, unused Credits issued by that payment may be removed.

If you have any questions or concerns about our refund policy, please contact us at [email protected].